Introduction

Who hasn’t ever dreamed of having their own designed pot on the shelf? We do! That’s why we decided to cooperate with best 3D printing website and allow you to convert amazing pots from the Let’s Create! Pottery app into real things! Nearly all designs shared on the potterygame.com portal can be printed!

Don’t be afraid. The whole process is easy and intuitive.You don’t need any technical knowledge to deliver pots to your doorstep by high quality 3D printing service. In case of any questions, please read the FAQ below or contact us via support@idreams.pl.

What is 3D printing?

3D printing is a process of making three dimensional solid objects (in our case pots) from a digital file. Those files are translated into a physical object by a 3D printer, where an object is created by laying down successive layers of material.

You can upload digital file with your design direct from our website to 3D printing service and print it via industrial 3D printers. Now only imagination is your limit!




How to order?

To order the pot you have created in the Let's Create! Pottery application, simply click "Order the POT" button next to your pot model on Pottery Portal. Please notice that Unity 3D Webplayer (download here) and PC or MAC web browser (it’s not working on mobile devices) is required to view 3D content in your browser. Then choose the size (5 cm, 10cm, 15cm) of the model you wish to order. Then you will be redirected to the 3D printing service where you can finalize the order.

Obviously you can order your own pot straight from the LC Pottery application. To do that simply tap "print" icon in the collection screen and follow the instructions inside the app.

Price of the 3D printed pot depends on size you chose. Be prepared to provide necessary information (postal address, credit card, etc) for the delivery of the model. Please be informed that the language to be used during the whole ordering process is English.

Frequently Asked Questions (FAQ)

1. Do I need an account on 3D printing website to finish the order?

No! You don’t need any additional accounts to finalize the order process. However, please write down your order number (you will get it also via e-mail) if you have more complex issues (invoice, refund) that you need answers for.

2. What payment options are available?

You can pay with all major credit cards, bank transfer or PayPal service. The payment procedure is totally secured and safe.

3. Do I need to pay VAT?

That depends on where you want your design to be delivered. For non-EU-countries no VAT will be applied. For EU-countries the VAT amount will be added to the total amount and can be claimed back via national tax authorities if you have filled-out a valid VAT number. Please double check this on the 3D printing website.

4. How long does it take to print my pot?

The average time between placement and shipment of your order is 2-15 days. The delivery time depends from the complexity, material and size of your order. Most of the orders are shipped out within 2 business days.The schedule delivery date is noticed when you order online.

5. I would like to know is my pot waterproof?

We do not recommend to combine 3D printed pots with the water or other liquids.

6. What is the size of a 3D printed pot?

At the moment the maximum size of the pot is 15 cm (5,9 inches). You can also order 10 cm (3,9 inches) or 5 cm pots (1,9 inches). Smaller pots are cheaper and easy do send. The final size depend on the 3D printing service and material though.

7. My pot doesn't looks the same in the 3D printing website basket!

No worries! They use rendering to show your product. This rendering could have different lighting effects and makes your pot look differently than it does look in the Pottery Portal. Obviously it will not change your actual design, it is simply the rendering of your design that is different. It will print out and look as it has in your 3D view on the portal.

8. What is the material used to print my 3D pot?

This material is composed of fine mineral powder. This is the only material allowing full colour (16 million different colours) items in a single pass. This is the cheapest way to build multicolour objects. The object is as hard and brittle as porcelain. The surface has a grainy, sanded appearance. Object is shipped in its finished state, and should not be sandpapered, as it would damage the surface. This material should not be exposed to water.

ZCorp’s mineral-based powder is bonded in successive layers using a specific ink-jet 3D printer. After printing, the object is carefully cleaned and infiltrated with cyanoacrylate glue.

9. What is the level quality of a printed pot?

The level of detail varies with the size selected to make your object, and the material. Below small example.

10. Can I customise the parameters of my pot before ordering?

We are sorry but at the moment you can’t customize parameters of your pot before confirming the order. Additionally you can’t also change the material or color printing.

11. How is the price calculated?

Depends on several criteria which are:

- The real quantity of material used for the final objects
- The whole quantity of material used for the manufacturing process
- The time that takes the machine for the manufacturing process
- The time spent to manufacture, control the quality and pack up your order.

12. What are your shipping methods? Do you ship world-wide?

Express delivery by UPS, option available for all countries, delivery time : between 1 and 2 days, depending on the country. Sculpteo ship world-wide, to the location of your choice (home or office).

13. Who can help me in the case of any problems?

If you experience a problem with the ordering, payment or simply want to refund please contact Sculpteo support team via their contact form. However if you noticed any bugs on the Pottery Portal or have technical questions please use Infinite Dreams form to submit your inquiry.

14. Can I print my pot with a lid?

You can print all pots collected in the game or Pottery Portal, also those with the lid. However the lid is not removable. The whole design must be a solid piece.

15. How does a full color 3D printer work? Video demo.

Disclaimer

Infinite Dreams shall not be responsible for the content or for products or services offered by third parties sites. The content on 3D printing services may be subject to separate terms of use and/or privacy policies, the contents of which Infinite Dreams recommends you to review.